Privacy Policy
Effective Date: August 13, 2025
Last Updated: August 13, 2025

Rock Fitness Center LLC (“Rock Fitness,” “we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights. This policy applies to all visitors, members, and users of our website https://www.rock-fitness.com and any related services.

If you have questions, email info@rock-fitness.com.

1. What Information We Collect
We may collect the following types of information:
- Personal Data: Name, email address, phone number, date of birth, mailing address.
- Membership Data: Account details, membership agreements, class bookings, check-in history.
- Health & Fitness Data: Weight, height, fitness goals, dietary preferences, injury information, or other health-related details you choose to share. (Note: Rock Fitness is not a HIPAA-covered entity, but we treat this data with high confidentiality.)
- Payment Data: Credit/debit card information and billing details, processed via secure, PCI-compliant payment processors.
- Usage Data: IP address, browser type, device type, pages visited, and interaction times.

2. How We Use Your Information
We use your information for:
- Providing and managing memberships, classes, and services.
- Processing payments and handling billing.
- Sending service updates, event notices, and promotions (with your consent).
- Maintaining and improving our website, facilities, and customer service.
- Ensuring safety and compliance with applicable laws.

3. How We Protect Your Information
We use a combination of SSL encryption, firewalls, secure servers, role-based access controls, and regular security audits. Payment data is processed by PCI-compliant third parties and is never stored on Rock Fitness servers.

4. Sharing Your Information
We do not sell your personal information.
We may share your data only with:
- Vetted service providers (e.g., payment processors, IT support) under written contracts requiring confidentiality and compliance with privacy laws.
- Legal authorities when required by law or in connection with fraud prevention, safety, or enforcement of agreements.

5. Cookies and Tracking
We use cookies and similar technologies for analytics, security, and service improvement. You may disable cookies in your browser settings, but some features may not function properly.

6. Your Rights
You may:
- Access, update, or delete your personal data.
- Request a copy of your information.
- Object to certain processing activities.
- Withdraw marketing consent at any time.

Email info@rock-fitness.com to exercise your rights. We respond within 30 days as required by law.

7. Data Retention
We keep your data only as long as necessary to fulfill the purposes outlined above or as required by law (e.g., tax, accounting, or legal obligations). After this period, data is securely deleted.

8. Data Breach Notification
If a breach occurs that affects your personal data, we will notify you without undue delay in accordance with applicable laws.

9. International Users
Our services are based in the United States. If you access our website from outside the U.S., your information will be processed according to U.S. laws. For EU/UK residents, we process data under legitimate interest and with your consent where required.

10. Policy Updates
We may update this policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

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Terms of Use

1. Ownership of Content
All content on this website—including logos, images, text, videos, and graphics—is the property of Rock Fitness Center LLC and is protected by U.S. and international copyright, trademark, and intellectual property laws.

2. Acceptable Use
You agree not to:
- Engage in unlawful, fraudulent, or abusive behavior on the site.
- Upload malicious code, viruses, or harmful content.
- Infringe on our or others’ intellectual property rights.

3. Account Security
You are responsible for maintaining the confidentiality of your login credentials. All activity under your account is your responsibility. Notify us immediately if you suspect unauthorized use.

4. Marketing Consent (TCPA Compliance)
By providing your phone number, you consent to receive marketing texts from Rock Fitness.
- Message frequency varies.
- Message and data rates may apply.
- Reply “STOP” to opt out at any time.
- Consent is not a condition of purchase.

We maintain proof of consent in compliance with the Telephone Consumer Protection Act (TCPA).

5. Disclaimers & Limitation of Liability
Our website and services are provided “as is” without warranties of any kind.
To the fullest extent permitted by law:
- Rock Fitness shall not be liable for any indirect, incidental, special, or consequential damages.
- Our total liability for any claim shall not exceed the amount you paid to Rock Fitness in the 12 months preceding the claim.

6. Indemnification
You agree to indemnify and hold Rock Fitness harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

7. Termination
We may suspend or terminate access without notice for violations of these Terms or applicable laws.

8. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved exclusively in the state or federal courts located in Webb County, Texas.

9. Contact
Rock Fitness Center LLC
1707 Jacaman Rd
Laredo, TX 78041
Email: info@rock-fitness.com

Member-Facing Privacy & Terms Summary

Rock Fitness Center Privacy & Terms (Member Summary)

We respect your privacy. Here’s the short version of how we handle your info:

- We collect your name, contact details, membership info, and any health/fitness details you share so we can provide services.
- Your payment data is processed securely by PCI-compliant providers.
- We never sell your personal data.
- We may use cookies to improve your experience.
- You can access, update, or request deletion of your data anytime at info@rock-fitness.com.
- We protect your data with encryption, secure servers, and limited access.
- By providing your phone number, you consent to receive marketing texts (you can opt out anytime by replying STOP).
- We limit our liability for damages and all disputes will be handled in Webb County, Texas courts.

For the full legal policy, visit our website or contact us at info@rock-fitness.com.